Feature Flagging for AI: Ship AI Features Safely
While everyone wants to ship AI features faster, few engineers have the controls to ship them safely. Through deploying AI systems at scale, I’ve learned that feature flags are the difference between confident deployment and hoping nothing breaks.
Most feature flag tutorials focus on simple on/off toggles. AI features need more sophisticated controls: gradual rollouts, user segment targeting, model version switching, and emergency shutoffs. This guide covers feature flagging patterns that work for AI applications.
Why Feature Flags Matter for AI
AI systems have unique risks that feature flags mitigate:
Unpredictable model behavior. A model that worked in testing might behave differently in production. Flags let you disable quickly.
Quality issues are hard to detect. Unlike crashes, AI quality degradation is subtle. Gradual rollout lets you catch problems with fewer affected users.
Cost implications. A new model might cost 3x more. Flags let you test cost impact with limited traffic before full rollout.
User experience variations. Different AI approaches might work better for different users. Flags enable experimentation.
For deployment fundamentals, see my guide to AI deployment checklists.
Core Feature Flag Patterns for AI
Different flag patterns serve different purposes:
Kill Switches
The most basic flag: ability to turn features off immediately.
Use for. Any AI feature that might need emergency disabling. Every AI feature should have a kill switch.
Implementation. Boolean flag checked before AI processing. Returns fallback when disabled.
Best practices. Make kill switches extremely fast to flip. Don’t require deployment. Test them regularly.
Percentage Rollouts
Gradually increase traffic to new AI features:
Use for. New features, model updates, significant changes. Start at 1-5%, increase as confidence grows.
Implementation. Consistent user assignment (same users stay in rollout). Percentage increases over time.
Best practices. Monitor metrics at each percentage. Have automatic rollback thresholds.
User Segment Targeting
Different AI experiences for different users:
Use for. Beta programs, premium features, user-specific optimizations.
Implementation. Rules based on user attributes (plan level, geography, usage patterns).
Best practices. Keep targeting rules simple. Complex rules are hard to reason about.
Model Selection Flags
Switch between models without code deployment:
Use for. A/B testing models, failover configuration, cost optimization.
Implementation. Flag determines which model processes requests. Configuration includes model identifiers.
Best practices. Test all model options before deployment. Monitor performance per model.
For A/B testing integration, see my guide on AI A/B testing implementation.
Architecture for AI Feature Flags
Building effective flag infrastructure:
Flag Evaluation
Where to evaluate. Server-side for AI decisions. Don’t trust client-side evaluation for resource-heavy operations.
Performance considerations. Flag evaluation should be fast, ideally cached locally with async updates.
Consistency requirements. Users should get consistent experiences within sessions. Avoid flag flicker.
Fallback behavior. When flag service is unavailable, default to safe behavior. Define defaults explicitly.
Integration Points
AI service layer. Flags at the orchestration layer control routing and feature availability.
Model selection. Flags determine which model handles requests.
Prompt configuration. Flags can select between prompt variants.
Response formatting. Flags control how AI responses are processed and presented.
Configuration Management
Separation from code. Flag configurations should change without deployment.
Audit trails. Track who changed what, when. Essential for debugging and compliance.
Environment consistency. Use same flag service across environments with environment-specific configurations.
Version control for flag configs. Even if changes don’t require deployment, track them in version control.
Advanced Flag Strategies
Beyond basic toggles:
Progressive Rollouts
Automated expansion based on success criteria:
Define success metrics. Error rate, latency, user satisfaction, what determines “safe to expand.”
Automated percentage increases. If metrics stay healthy, automatically increase rollout percentage.
Automatic rollback triggers. If metrics degrade, automatically reduce or disable.
Human checkpoints. Require manual approval at certain thresholds (e.g., 50%, 100%).
Canary Releases
Test with small, representative traffic:
Canary selection. Route small percentage of traffic to new version.
Comparison monitoring. Compare canary metrics to control group.
Promotion criteria. Define what “success” looks like before promoting to full traffic.
Isolation. Canary failures shouldn’t affect control traffic.
For rollback strategies, see my guide on AI rollback strategies.
Multi-Armed Bandit Allocation
Automatic optimization of traffic allocation:
Use for. When you have multiple viable options and want to optimize automatically.
Implementation. Allocate more traffic to better-performing variants over time.
Tradeoffs. More complex than fixed allocation. Requires careful metric selection.
Best for. Long-running experiments where you want continuous optimization.
Feature Flags for AI-Specific Scenarios
Patterns for common AI situations:
Model Migration
Safely switching to new models:
Shadow mode. Run new model in parallel, compare outputs without affecting users.
Staged rollout. Start with internal users, expand to friendly users, then general availability.
Output comparison. Log differences between old and new model outputs for analysis.
Rollback configuration. Maintain ability to switch back throughout migration.
Cost Control
Using flags to manage AI costs:
Cost tier routing. Flags direct users to appropriate model tiers based on their plan.
Budget enforcement. Disable expensive features when approaching budget limits.
Emergency cost stops. Kill switches that disable AI when spend anomalies are detected.
Usage throttling. Reduce AI availability under cost pressure rather than complete disable.
For cost management, see my guide on AI cost management architecture.
Fallback Configuration
Graceful degradation controls:
Model fallback chains. When primary model fails, flag configuration determines fallback sequence.
Feature degradation. Disable advanced features while maintaining core functionality.
Static response fallbacks. Pre-defined responses for when AI is unavailable.
User communication. Flags control messaging about reduced capability.
Operational Considerations
Running feature flags effectively:
Flag Lifecycle
Creation. Document purpose, expected lifetime, success criteria.
Active management. Monitor impact, adjust as needed.
Cleanup. Remove flags when no longer needed. Flag debt accumulates quickly.
Sunset planning. Every flag should have planned removal. Temporary flags that become permanent are tech debt.
Testing with Flags
Test all flag states. Your test suite should exercise features with flags on and off.
Integration testing. Test flag evaluation in realistic conditions.
Load testing. Verify flag evaluation doesn’t become a bottleneck under load.
Chaos testing. Test behavior when flag service is unavailable.
Monitoring and Alerting
Flag state monitoring. Track which flags are enabled and at what percentages.
Impact dashboards. Correlate metrics with flag changes.
Anomaly detection. Alert when flag-related metrics deviate unexpectedly.
Change notifications. Notify relevant teams when flags change.
For monitoring integration, see my guide on AI monitoring in production.
Feature Flag Tools
Options for implementation:
Managed Services
LaunchDarkly, Split, Flagsmith. Full-featured platforms with SDKs, targeting, and analytics.
Advantages. Quick setup, powerful features, managed infrastructure.
Tradeoffs. Cost, vendor dependency, data leaves your environment.
Cloud Provider Options
AWS AppConfig, Azure App Configuration. Native integration with cloud services.
Advantages. Integration with existing cloud infrastructure, potentially lower cost.
Tradeoffs. May lack advanced features, cloud lock-in.
Self-Hosted Solutions
Unleash, Flagsmith self-hosted. Open-source options with full control.
Advantages. Data stays internal, no per-seat costs, full customization.
Tradeoffs. Operational burden, feature limitations.
Build vs Buy
Build simple flags. For basic kill switches, simple code suffices.
Buy for advanced needs. Targeting, analytics, and collaboration features are hard to build well.
Decision factors. Team size, flag complexity, budget, data sensitivity.
Common Mistakes
Avoid these feature flag pitfalls:
Flag proliferation. Too many flags create confusion. Audit and clean up regularly.
Testing only enabled state. Features must work with flags disabled too.
Forgetting emergency access. Ensure you can change flags when everything else is broken.
Inconsistent flag states. Users switching between flag states mid-session causes confusion.
No flag documentation. When the flag creator leaves, no one knows what it does or whether it’s safe to remove.
The Path Forward
Feature flags transform AI deployment from risky to routine. You ship confidently knowing you can control rollout, catch problems early, and recover quickly when issues arise.
Start with kill switches for all AI features. Add percentage rollouts for significant changes. Implement model selection flags for A/B testing. Build the discipline of flag lifecycle management to prevent technical debt.
The goal isn’t more flags, it’s appropriate control over AI feature deployment. Use flags strategically, and your AI releases become safer without slowing down.
Ready to ship AI features confidently? To see feature flag patterns in action, watch my YouTube channel for hands-on tutorials. And if you want to learn from other engineers managing AI releases, join the AI Engineering community where we share deployment strategies and operational patterns.