Support Engineer β†’ AI Engineer

Support Engineer to AI Engineer: From Troubleshooting to Building AI Systems

Transform your customer-facing technical skills into AI engineering expertise. Your troubleshooting mindset, customer empathy, and systems understanding are exactly what AI teams need. This path takes you from solving user problems to building AI solutions that prevent them.

6-10 months
Difficulty: Intermediate

Prerequisites

  • Experience in technical support or customer success engineering
  • Basic scripting or automation experience (Python, Bash, or similar)
  • Understanding of APIs and system integrations
  • Strong debugging and troubleshooting skills
  • Customer communication and documentation abilities

Your Learning Path